Refund policy

Refund & Exchange Policy

The GYMRAY "No-B.S." Guarantee 🦾

Look, we want you to be a winner and absolutely love your purchase. We design and print this gear to handle heavy training and look retail-ready on the street. If you receive your item and you don’t absolutely love the fit, the weight, or the fabric architecture, we’ve got you covered.

We back our gear with a 30-day, risk-free guarantee.

How It Works:

• Easy Returns & Size Exchanges: If the size isn't perfectly dialing in your pump-cover look, or you just want a full refund, your item must be unworn, unused, and in its original packaging.

• To Start a Return: Drop a quick message directly to our Instagram @gymrxy or use our Contact Us form. We’ll send you a prepaid return shipping label and simple instructions.

• Damages & Print Issues: We quality-check everything before it leaves the studio. However, if a print ever lifts, or you find a defect, send us a photo immediately. We will print and ship you a replacement out of our own pocket, no questions asked.

• Speedy Refunds: Once your return lands back at our UK studio, we’ll process your full refund straight back to your original payment method within 12 business days.

Note: We cannot accept returns on gift cards, heavily discounted or clearance sale items, or fully or partially personalised/custom personal or corporate items.