Terms of service

TERMS OF SERVICE

Last Updated: 17/07/2026

Welcome to Gymray. These Terms of Service ("Terms") govern your use of the Gymray website and any purchases made through our store.

By accessing our website or purchasing products from us, you agree to these Terms.

1. About Us

Gymray is an activewear and apparel brand.

Throughout these Terms, "Gymray", "we", "our", and "us" refer to Gymray.

Throughout these Terms, "you" and "your" refer to the customer or user of our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.
  • You are legally capable of entering into binding agreements.
  • Any information you provide is accurate and complete.

3. Products

We strive to display our products as accurately as possible.

However:

  • Colours may vary depending on screen settings.
  • Product images are for illustration purposes only.
  • Minor variations in printing, sizing, colour, and manufacturing may occur.

All measurements and sizing information are provided as guides only.

4. Pricing

All prices displayed on the website are shown in GBP (£) unless otherwise stated.

We reserve the right to:

  • Change prices at any time.
  • Correct pricing errors.
  • Cancel orders where a genuine pricing mistake has occurred.

If an order is affected by a pricing error, we will contact you and provide the option to proceed at the correct price or receive a full refund.

5. Orders

Placing an order does not guarantee acceptance.

An order is accepted only when you receive confirmation that your order has been dispatched.

We reserve the right to refuse or cancel orders where:

  • Fraud is suspected.
  • Payment cannot be authorised.
  • Products are unavailable.
  • The order breaches these Terms.

If payment has already been taken, a full refund will be issued.

6. Payment

Payment must be made at checkout using approved payment methods offered through our store.

All payment processing is handled by secure third-party payment providers.

Gymray does not store full payment card details.

7. Shipping and Delivery

Delivery times are estimates only.

We are not responsible for delays caused by:

  • Couriers
  • Customs authorities
  • Extreme weather
  • Events beyond our reasonable control

Risk in the products passes to you upon delivery.

Ownership transfers once full payment has been received.

8. Returns and Refunds

Your statutory rights under UK consumer law are not affected.

For eligible purchases, you may return unused items within the return period stated in our Returns Policy.

Returned products must:

  • Be unworn
  • Be unwashed
  • Be in original condition
  • Include original tags where applicable

We reserve the right to refuse returns that do not meet these conditions.

Refunds will be issued to the original payment method.

Shipping costs may be non-refundable unless required by law.

9. Promotional Offers

From time to time we may offer:

  • Discounts
  • Bundles
  • Promotional codes
  • Limited-time offers

Unless otherwise stated:

  • Promotions cannot be combined.
  • Promotions have no cash value.
  • We reserve the right to withdraw promotions at any time.

10. Intellectual Property

All content on the Gymray website is owned by or licensed to Gymray, including:

  • Logos
  • Graphics
  • Artwork
  • Product designs
  • Images
  • Videos
  • Text
  • Branding

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

11. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Interfere with the operation or security of the website.
  • Upload malicious code or harmful software.

12. Limitation of Liability

Nothing in these Terms excludes liability that cannot legally be excluded under UK law.

To the maximum extent permitted by law, Gymray shall not be liable for:

  • Indirect losses
  • Consequential losses
  • Loss of profits
  • Loss of business opportunities
  • Loss of data

Our total liability relating to any purchase shall not exceed the amount paid for the product concerned.

13. Force Majeure

Gymray shall not be liable for failure or delay in performing obligations where such failure results from events beyond our reasonable control, including:

  • Natural disasters
  • Strikes
  • Transport disruptions
  • Government actions
  • Internet or utility outages

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you acknowledge that personal information may be processed in accordance with our Privacy Policy.

15. Changes to These Terms

We may update these Terms at any time.

Changes become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact

For questions regarding these Terms, please contact:

Gymray
Email: support@gymray.co.uk Website: Gymray.co.uk Instagram: @gymrxy